+61 416 95 81 29

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FAQs

Some of the most common questions that our users ask
How are the classes conducted?

Classes are conducted online, using SKYPE. You will need a computer/tablet/ipad with a good internet connection. It also helps if you have a good quality headset with built in microphone.

Skype can be downloaded for free here.

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Do I need to download any software?

Yes, you need to download SKYPE. It is a FREE software which can be downloaded here.

How do I pay for the classes?

Payments can be made using different payment methods. Your admin reprsentative will discuss the payment options depending on the country of residence.

Where is Muallim Online based?

Muallim Online has presence in the following countries: Australia, Oman, UAE, Pakistan, Iran and Iraq

What is the qualification of our teachers?

Our Quran teachers are experts in Tajweed and Quran recitation, they have been vetted by a Qari (expert reciter) to ensure that you get the highest calibre of teachers. The Islamic Studies teachers are those that have a deep understanding of the teachings of Ahlulbayt (AS). Teachers who teach Advanced Islamic Studies topics are those that have studies in the Islamic Seminaries in Qum, Najaf and Karachi.

What if I want to change my class timings?

Change of timings is possible depending on the teacher availability. You can discuss with your admin representative and they will help to coordinate a new time.

When does the payment need to be made?

The payment needs to be made at the beginning of the course, after the trial class. Thereafter, fees need to be made in advance before the start of each set of 12 classes.

Can I unsubscribe to the classes?

Yes, you can unsubscribe to the class by giving a 2 week notice to the admin representative before the end of the subscription period.

What if I miss a class?

If a student cannot attend a particular class, the admin representative should be informed atleast 48 hours in advance. Each student is allowed only 1 reschedule of a class for each subscription period (12 classes), provided that admin representative has been informed in advance.

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